An American Airlines flight attendant said she was “mortified” after a passenger bumped into her and she accidentally sprayed her company’s CEO with a tray full of drinks on a flight recently.
“Luckily he was super cool, and a good sport about it. He later came back and we chatted for a little, and joked about it the rest of the flight,” Maddie Peters said on Instagram about her interaction with CEO Doug Parker on the flight from Phoenix to Dallas.
The two of them even took a photo together.
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Story time y’all! Incase you missed it. The other day I was working a flight to Dallas. I had our CEO (Doug Parker) on my flight. I was serving drinks during boarding to the first class cabin. I had a full tray with drinks on it, when the passenger in front of me stops in the aisle and backs up. He bumps into the tray and the drinks go flying. Guys I have worked for American Airlines for 4 years, and not once have I ever spilt a drink on a passenger. Guess who they land on. Half of them went all over me, the other half in Doug’s lap. I WAS MORTIFIED. I wanted to drop dead right there in the aisle. (Like am I still employed?!) I’m still slightly traumatized/embarrassed. Luckily he was super cool, and a good sport about it. He later came back and we chatted for a little, and joked about it the rest of the flight. When he was getting off the plane he told me he’d never forget me…. guess that’s a good thing right? Most people never even meet their CEO let alone shower them with beverages. But it’s too good of a story not to tell. Accidents happen. 🤷🏼♀️ OOPS
“When he was getting off the plane he told me he’d never forget me…. guess that’s a good thing right?” she added in the post.
Peters says she’s never spilled a drink on a passenger in her four years on the job. “Accidents happen,” she wrote.